Shipping policy
At Nexora Market, we are committed to delivering your order safely, securely, and with the highest level of service.
Order Processing
All orders are processed within 1–3 business days after your order has been successfully placed and payment has been verified.
This includes order verification, quality inspection, packaging, and shipment preparation.
During periods of high demand, processing times may be slightly extended.
Estimated Shipping Times
Shipping times begin after your order has been processed.
United States & Canada
Standard Secured Shipping: 10–20 business days
United Kingdom & Europe
Standard Secured Shipping: 10–20 business days
International Orders
Standard Secured Shipping: 10–25 business days
Please note that shipping times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or seasonal demand.
Insured Shipping
All orders include insured shipping.
If your package is lost during transit or arrives damaged, we will gladly provide a replacement at no additional cost, provided sufficient proof is submitted.
Split Shipments
Some items may ship separately from different fulfillment centers.
If your order contains multiple items, they may arrive on different dates.
Tracking Information
Once your order has been shipped, tracking information will be sent to your email.
Please allow 3–7 business days for tracking updates to appear after shipment.
Tracking updates may occasionally take longer depending on the shipping carrier.
Order Changes
If you need to make changes to your order, including shipping address, product selection, size, or color, please contact us within 24 hours of placing your order.
Once an order has entered processing, modifications may no longer be possible.
For assistance, please contact:
Shipping Delays
Due to high order volumes, holidays, customs inspections, or carrier-related delays, shipping may occasionally take longer than estimated.
Rest assured, we are committed to delivering every order while maintaining our quality standards.
Thank you for choosing Nexora Market.